Formsite allows form owners at all service levels to use File Upload items on forms. Adding this item lets form visitors send a file attachment along with the form result. In order to prevent files with the same file name overwriting each other, Formsite adds some characters to the beginning of the file names. A frequent question we receive is how to rename files uploaded with the File Upload item.
Currently the files saved in the Formsite results are not able to be renamed, but using the Zapier integration with another service allows us to save or send a copy of the file using its original file name.
Zapier’s powerful tools help to work with the information in the form result. For example, using Zapier’s Formatter we can identify and extract the original name for uploaded files. Once the Formatter has identified the file’s name, form owners can continue using Zapier to send or store the file. Choices include sending via email, adding to Excel or Google Sheets, or copying the renamed file to Google Drive, Box, Dropbox, or any other supported file storage service.
Read more about renaming files with Zapier ›
Form owners in general have high standards for their form visitors. The ideal customer reads carefully and understands the instructions, but the reality doesn’t end up that way all the time. Form visitors often miss essential instructions that lead to mistakes, unintended results, or receiving email without a specific opt-in.
What is Opting-in?
Opt-in means that the individual agrees to receive email or other communication from the organization.
- Can a salesperson opt-in a customer?
- Is it acceptable to assume opting-in unless the customer opts-out?
- Does it require a signature?
Get these answers and more ›
Formsite accounts range from Free to Pro to Enterprise, and each service level has limits. For example, the Free service level allows for 5 forms, 10 results per form, and 50MB file space. The service level limits increase as the services increase to allow higher services more space.
Explaining Service Level Limits
There are basic limits and feature limits, such as access to the Files & Images page, access to send email Notifications, Scheduled Exports, Workflow, etc. The basic limits that apply to all service levels include:
- Number of forms
- Items per form
- Results per form
- File space
These service level limits apply to all service levels and managing these limits is essential for every account owner.
Read more about options for managing limits ›
The Workflow function allows for powerful combinations of forms like approvals, order processing, human resources processes, and lots more. The Workflow mapping function lets the system pass information between forms.
Many customers choose to copy the source form as the destination form, then map the items to pass the values. Most items allow mapping between items of the same type, for example, Short Answer items to Short Answer items. In a few cases, however, items cannot map to the same item type.
For example, the File Upload item allows form visitors to attach files to the source form, but making those files available later in the Workflow requires using different items to either display or provide a link to the uploaded files.
Continue reading about mapping special items ›
One of the ways Formsite helps form owners is by connecting to third-party services through integrations. The payment integrations, for example, allow form owners to collect payments from order forms by simply adding the merchant account information. Where we don’t have a built-in integration, the Application Program Interface connects online services, or API for short.
The API for any service communicates with the service and passes data from one side to the other. This data transfer can either PUSH or PULL the data, depending on which side is making the request:
- Formsite can PUSH the data by triggering the Server Post integration when the form is submitted and sending the form result data to another system. Read more about using Server Post.
- An external system can PULL the data by connecting to Formsite using the API and receiving the information.
Continue reading this article for more about the Formsite API ›
This summer marks the 20th anniversary of Formsite’s founding. In 1998, Formsite began as the original form builder and continues to lead the industry through innovation and input from customers and partners.
Formsite thanks the customers and colleagues who have helped build the service over the years and we look forward to continuing to provide world-class online forms and surveys.
Take a trip through the early days of the internet to see Formsite’s past:
Peek into the past: 20 years of Formsite ›
Many customers ask if the online form is able to be printed. Reasons to print forms include for easier review among several internal departments, or for completing offline. Many features of online forms are difficult to see when printed, however, so this article contains some tips and methods for printing your forms successfully.
Printing form results is a separate question than printing the blank form, yet many of the reasons and methods are the same.
Continue reading how to print forms ›
A recurring topic that comes up is how to reduce the number of similar forms in a Formsite account. A related question is how to display different items on a form for different visitors. Both questions essentially ask the same thing: How to show conditional items on a form?
Some practical uses for this technique include:
- Create one order form with multiple pricing tiers
- Display only relevant questions based on the link used to reach the form
- Show approval items to qualified visitors
- Allow certain visitors only to see certain pages
Form owners can create all of these forms by using Hidden Field items and Rules.
Read more about displaying conditional items ›
Occasionally we get questions about making one-way forms, which are forms that only allow visitors to go forward. Viewing previous pages may be problematic or against the nature of the form, such as with quiz forms or forms that require registration to continue.
A previous article has tips on page management and this subject is introduced but not outlined specifically. The method to prevent viewing and modifying previous pages requires form owners to build the forms in such a way that the visitor doesn’t have the ability to click the ‘previous’ button or the browser’s ‘back’ button. Additionally, the previous forms’ answers need to pass through all of the pages in order to contain the full complete score. Continue reading to learn all about using and creating one-way forms.
When are one-way forms practical? Read on ›
Data security is one of the most common topics for many organizations in the market for an online service provider. Formsite led the industry several years ago in the shift to secure forms for all services—including Free accounts. We are again at the front of the movement to provide encryption for all form data for all accounts.
As privacy concerns escalate and more people rely on online services, the need to protect sensitive information has increased. PCI and HIPAA are established security protocols to protect credit card and health information, and Formsite believes that data falling outside of those categories must also be protected.
Formsite has therefore taken the initiative to protect all form data for all customer accounts by applying encryption to all database information, including uploaded files.
Read more about Formsite’s data encryption ›