Save & Return Features, Settings, and Tips

One of our most useful features is Save & Return, which gives your form visitors the ability to save their progress on your form. Using this feature is mostly straightforward but there are some settings and features that form owners should be aware of.

For example:

  • Do I need to add the Save & Return item to my form?
  • What do the settings do?
  • How do I link to my form?
  • How do Notifications work with it?
  • Can I Pre-populate?
  • Does it work with embedded forms?

Save & Return Form

The Save & Return Item

Save & Return Form ItemActivating the Save & Return feature is done by logging in to your Formsite account and going to Form Settings -> Save & Return, then switching the Enable setting to Yes. Adding a Save & Return item to your form will automatically make the switch, too.

You should only use the item if you want to make saving optional. If you want to require that visitors log in then you can set the function to Always require login on the settings page, then there is no need for the item on your form.

Also, an important note is that visitors who create a new account will always begin with an empty form, so be sure to place the Save & Return item before any form question items to avoid the danger of visitors losing their answers.

The Settings Page

Save & Return Settings

Allow user created accounts: You can limit access to your form by setting this to No and manually creating the accounts at the bottom of the page.

Allow updates after complete: There is a Save Progress button and a Submit button on your form. Clicking Save Progress will allow the visitor to return and clicking Submit will change the status in the Results Table to Complete. If this setting is set to No, the visitor is unable to modify their Complete result.

Allow multiple results per account: If you want to limit the visitor to a single result, set this setting to No.

Always require login: Choose whether to always direct visitors to the login page.

Header/Footer: These text areas allow you to add content (images, text, HTML) above and/or below the login form on the login page.This is a good place to add branding or instructions.

Accounts: Here you can view and edit the accounts for your form. Note that the accounts are specific for this form and do not apply to other forms in your Formsite account. If you want to enable access to the other forms in your account, you need to manually create the new accounts in the other form.

Linking To Your Form

If you set the Always require login setting to Yes then you can use either the form link or the form login link. If logging in is optional, you will need to control your links to make sure your visitors do the right thing.

Your form link looks like

Your Save & Return form link looks like

If your visitor uses the regular form link to access your form and you have the Always require login set to No, they will be able to complete your form and submit it as normal. If they use the form login link, they will see the login page and will need to create an account or log in before proceeding.


Email Notifications are triggered when your form is submitted. If your visitor logs in to your form and updates the result, the Notification will be sent again if the submit button is clicked. The Notification will not be sent if the Save button is clicked, however, so if you need to receive notification of updates then we recommend that you provide instructions to your visitors to resubmit the form upon updating.


Unfortunately Pre-populating doesn’t work with Save & Return. You can use the Pre-populate Link to send the visitor directly to the form, then manually set the visitor’s result in your Results Table to the correct username. That will give the visitor the ability to return to the form and edit their result.


Yes, you can use Save & Return with your Embedded forms. The login form will appear in your embed area and registering or logging in will lead to the form as normal.

10 thoughts on “Save & Return Features, Settings, and Tips

  1. Two questions. Is there a way to create a link for a user to go to their results page – so they can look at their multiple result submissions and edit as needed. (using the save and return logging in type of account )? Almost like “my account” link/button.

    Also I was logged in as a test user. I submitted a result. Went to submit a second result and the same save and return button and wording was there. It made me think I was no longer logged in. When clicked it even gave me the standard login/create a page result. After testing it seems even though I am logged in there isnt any way to “view my account” (see above) and there is no “logged in as.” Is there a way to just add a simple bit of code that show Logged in as: “testuser”?

    • These are good suggestions, thanks! The Save & Return table is created when the visitor logs in so there’s no static page to link to, unfortunately. The Save & Return item doesn’t change when the visitor is logged in, either. I’ve added these comments to our consideration list for a future release. Thanks again!

  2. @Billy if you require for users to log in, does these accounts affect the number of sub-users included in your plan?


    • Hi! Great question. No, the Save & Return accounts to log in to the form are not limited at all. The Users limit on each service level refers to sub-users who have access to the Formsite account. Read more about Save & Return and Users on our documentation pages.

    • Yes, the form’s login page uses the same styles as your form so you can customize those on the form’s Style page.

    • Yes, you can go to your form’s Form Settings -> Custom Text page and change the labels there.

  3. When using the save and return feature is there an option available for users to logout?

    • There is a logout option in the saved results table but not on the form itself. Closing the browser window is sufficient for ending the users’ sessions.