Formsite Celebrates 20 Year Anniversary

This summer marks the 20th anniversary of Formsite’s founding. In 1998, Formsite began as the original form builder and continues to lead the industry through innovation and input from customers and partners.

Formsite thanks the customers and colleagues who have helped build the service over the years and we look forward to continuing to provide world-class online forms and surveys.

Take a trip through the early days of the internet to see Formsite’s past:

Formsite 20 years 1998 homepage

Peek into the past: 20 years of Formsite ›

Print Forms and Save as PDF for Review or Offline Use

Formsite print forms populatedMany customers ask if the online form is able to be printed. Reasons to print forms include for easier review among several internal departments, or for completing offline. Many features of online forms are difficult to see when printed, however, so this article contains some tips and methods for printing your forms successfully.

Printing form results is a separate question than printing the blank form, yet many of the reasons and methods are the same.

Continue reading how to print forms ›

Show Conditional Items with Hidden Field items and Rules

Formsite show conditional itemsA recurring topic that comes up is how to reduce the number of similar forms in a Formsite account. A related question is how to display different items on a form for different visitors. Both questions essentially ask the same thing: How to show conditional items on a form?

Some practical uses for this technique include:

  • Create one order form with multiple pricing tiers
  • Display only relevant questions based on the link used to reach the form
  • Show approval items to qualified visitors
  • Allow certain visitors only to see certain pages

Form owners can create all of these forms by using Hidden Field items and Rules.
Read more about displaying conditional items ›

One-way Forms: Prevent Previous Page Views

Formsite one-way formsOccasionally we get questions about making one-way forms, which are forms that only allow visitors to go forward. Viewing previous pages may be problematic or against the nature of the form, such as with quiz forms or forms that require registration to continue.

A previous article has tips on page management and this subject is introduced but not outlined specifically. The method to prevent viewing and modifying previous pages requires form owners to build the forms in such a way that the visitor doesn’t have the ability to click the ‘previous’ button or the browser’s ‘back’ button. Additionally, the previous forms’ answers need to pass through all of the pages in order to contain the full complete score. Continue reading to learn all about using and creating one-way forms.

When are one-way forms practical? Read on ›

Encryption for All Files & Data for Formsite Forms

Formsite encryption medical informationData security is one of the most common topics for many organizations in the market for an online service provider. Formsite led the industry several years ago in the shift to secure forms for all services—including Free accounts. We are again at the front of the movement to provide encryption for all form data for all accounts.

As privacy concerns escalate and more people rely on online services, the need to protect sensitive information has increased. PCI and HIPAA are established security protocols to protect credit card and health information, and Formsite believes that data falling outside of those categories must also be protected.

Formsite has therefore taken the initiative to protect all form data for all customer accounts by applying encryption to all database information, including uploaded files.

Read more about Formsite’s data encryption ›

Record Video on your Formsite Form

Formsite record videoWhether you want to add video responses to a simple questionnaire or collect open-ended qualitative video data, this tutorial will show you how to record video with your Formsite forms.

Pipe Video Recorder is a simple to use video recording platform with support for mobile and desktop browsers. By integrating Pipe and Formsite, you’ll be able to collect rich compelling video content with your forms.

In this tutorial, we’ll cover creating a simple Formsite contact form with video recording powered by Pipe.

Read more about adding video recordings ›

Updating Results: How, Who & When

Formsite updating results approvalForm owners often ask about updating results and the circumstances vary depending on who is doing the updating:

  • Can the form user update a previous result?
  • Is there a way a supervisor can approve a result?
  • How does the form owner update a result status?
  • Can a Sub-user update a result?
  • Can someone else update a result without accessing the account?

Each of these situations have different methods of updating the results based on the level of access for the person making the changes.

Read more about updating form results ›

New Help System for Formsite Answers

Building online forms just got easier with Formsite’s new help system. Current and new customers can use the new support area to locate documentation pages and how-to videos for all of Formsite’s features.

Formsite new help categories


Current customers who rely on the documentation as a reference can use the search area to locate content or navigate through the new categories. Locate help files by:

  • Formsite new help internal linksBrowsing the support site at
  • From the Support page
  • Clicking a Help link found on most form items and settings pages

Continue reading about Formsite’s new help system ›

Third Party Tracking for Online Forms

Adding third party tracking to forms is a popular step for optimizing the forms’ performance. Being able to see the metrics for your form and visitors helps form owners and marketers improve the user experience and conversion rate, among many other things.

Some key performance indicators for form performance include:

  • Number of visitors
  • Successful submissions
  • Order quantities and amounts
  • Time spent
  • Incomplete forms
  • Fall-off pages

Formsite third party tracking

While Formsite has some of these performance indicators built-in, many form owners choose to add third party tracking to forms and other places to trigger analytics scripts. Adding these triggers depends on what they’re tracking and choosing the correct scripts and placement is critical.

Continue reading about user tracking ›

Date Rules, Early-Bird Pricing, and Expiration Dates

Formsite date rulesOrder forms with early-bird pricing or choices that change on a specific date are sometimes needed. Built-in date calculations are on the consideration list for an upcoming release. In the meantime, date rules can be made to affect the form items.

By using a combination of Custom Code and Hidden Field items, the ability to set specific text as a trigger is how the system works. Once the trigger text is set, the built-in Rules take over to show or hide form elements.

The procedure works like this:

  1. All items are added to the form for all situations
  2. The Hidden Field item is added to the top, followed by the Custom Code item
  3. The code is entered and customized to set the value for the Hidden Field item
  4. The form items’ Rules are customized based on the Hidden Field item’s value

Continue to read more about date rules ›